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FAQ´s

Frequently Asked Questions
Arctic Elements

Before you go

Heliski Sweden

How meny vertical metres do you guarantee?

All heliskipackages are based on helicopter time stated in the reservation, NOT vertical metres. The vertical metres is only used as a guideline to show how much we are able to ski if the conditions are good.

What´s the skill level to participate?

You should be a good skier or boarder with experinence from offpiste or backcontry skiing.

What´s the average metres skied in one day?

In average a good skier or boarder skis about 7-8 000 vertical metres per day.

What is the terrain like in your area?

All skiing or boarding is performed above treeline in high alpine terrain.

If the weather is bad, what happens then?

We offer several downday activities. Take a look at our downday activities »

What is you refund policy?

All helicopter time that is not used due to bad weather is refunded accordingly to our Terms & Conditions

How many people do you allow in each group?

We operate with 5:1 guide ratio and a maximum of two groups per helicopter.

Do you mix skiers and snowboarders?

Yes, it does not effect our choice of terrain or effect your experience with us.

Is there any doctor on the Lodge?

At Metro Lodge in Riksgränsen there are always doctors avaialble. At Narvik Chalet, the nearest doctor at Narvik hospital only minuts away.

Is there wifi on the Lodge?

The Metro Lodge has wifi in the Lounge and in all rooms. Narvik Chalet has wifi in the main building.

Do you accept credit card?

On location we accept most creditcards. Application fee and final payment are made against invoice by bank transfer.

What type of electrical socket is used in Sweden and Norway?

In both Sweden and Norway we use type C, which is the narrow contact that is also called Europlug and the larger contact of type F, which also has a ground connection.

Is it possible to extend the trip with one or several days?

It is possible to extend the stay but not with accommodation at the Lodge because of new arrivals. We are happy to help recommend and book other accommodation. 

What time zone is Sweden and Norway in?

In Sweden and Norway UTC+1 (normal time), UTC+2 (summer time). During the night from Saturday 28 March 2020 to Sunday 29 March 2020, the time changes to summer time.

Which airport is closest?

Narvik Harstad/Evenes Airport Norway, about 45 min to Narvik Chalet, about 1 hour to Metro Lodge. Kiruna Airport Sweden about 2 hours to Metro Lodge, about 2,5 hours to Narvik Chalet. 

Heliski Antarctica

How meny vertical metres do you guarantee?

All heliskipackages are based on helicopter time stated in the reservation, NOT vertical metres. The vertical metres is only used as a guideline to show how much we are able to ski if the conditions are good.

What´s the skill level to participate?

You should be a good skier or boarder with experinence from offpiste or backcontry skiing.

What´s the average metres skied in one day?

In average a good skier or boarder skis about 7-8 000 vertical metres per day.

What is the terrain like in your area?

All skiing or boarding is performed in high alpine glaciated terrain.

If the weather is bad, what happens then?

We offer several downday activities. Take a look at our downday activities »

What is you refund policy?
On Heliski Antarctica trips a minimum of helicopter time is included and there are no refund.
How many people do you allow in each group?

We operate with 3:1 or 4:1 guide ratio depending on helicopter typ. Maximum of two groups per helicopter.

Do you mix skiers and snowboarders?

Yes, it does not effect our choice of terrain or effect your experience with us.

Is there any doctor on the yacht?

Medical personel/expedition Doctor can be added on our trips to Antarctica.

Is there wifi on the yacht?

All our yachts are equipped with wifi connection via satellites, access is limited.

Do you accept credit card?

Onboard the yacht everything added to inclusions are balanced after the trip accordingly to the agreed APA (Advanced Provisioning Allowance)

What type of electrical socket is used on the yachts?

Depending on the yacht, adapters are available to use on each yacht.

Is it possible to extend the trip with one or several days?

All these trips are custom made.

What time zone is Antarctica in?

UTC-3 hours

Which airport is closest?

Punta Areans Chile / King George Island Antarctica

Ski by boat Norway

How meny vertical metres per day?

We have options to customize as we have two guides. An average of 1000 fall heights per day.

What´s the skill level to participate?

You should be a good skier or boarder with experinence from offpiste or backcontry skiing.

What´s the average metres skied in one day?

In average1000 vertical metres per day.

What is the terrain like in your area?

All skiing or boarding is performed above treeline in high alpine terrain.

If the weather is bad, what happens then?

If weather stops us from skitouring we have the option to relax on the boat offering deap sea fishing, massage or other activities on board.

What is you refund policy?

On our Ski by boat trips no refund is offered.

How many people do you allow in each group?

We operate with 5:1 guide ratio and a maximum of two groups per trip.

Do you mix skiers and snowboarders?

Yes, it does not effect our choice of terrain or effect your experience with us.

Where is the nearest doctor?

We have no doctor on board the boat. The nearrest doctor is in Svolvaer Lofoten.

Is there wifi on the boat?

Yes, on Lofoten trips. On trips to Svalbard there is no available wifi.

Do you accept credit card?

On the boat everyting is included except alcoholic drinks so no payments on obard the boat is nessesary. Application fee and final payment are made against invoice by bank transfer.

What type of electrical socket is used in Sweden and Norway?

In both Sweden and Norway we use type C, which is the narrow contact that is also called Europlug and the larger contact of type F, which also has a ground connection.

Is it possible to extend the trip with one or several days?

It is possible to extend the stay and we are happy to help recommend and book other accommodation. 

What time zone is Sweden and Norway in?

In Sweden and Norway UTC+1 (normal time), UTC+2 (summer time). During the night from Saturday 28 March 2020 to Sunday 29 March 2020, the time changes to summer time.

Which airport is closest?

Narvik Harstad/Evenes Airport Norway for our Lofoten trips. Longyearbyen Svalbard Airport for our Svalbard trips.

Heliski Sweden

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Heliski Antarctica

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Ski by boat Norway

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